"People don’t know what goes into the process – the feel of that heat baking on your hands, ...They can’t know. When you get your hands on glass, what you feel and see and experience is different than what you could possibly expect, not having done it. It’s like the never-ending challenge because the whole realm of knowledge of glass is just endless... it ties into spirituality....your heart has to be in it... that`s all it takes to work it... the heart."